We had an in - depth communication with the buyer Hanis Farhana to explore the key factors that lead customers to choose to cooperate with us.
From the perspective of a buyer, Hanis Farhana elaborated in detail on several dimensions that she focuses on when evaluating cooperation:
- Product Quality: She emphasized that high - quality products are the cornerstone of cooperation. Reliable quality can effectively meet customer needs and is the foundation for winning trust.
- Price Competitiveness: In the market environment, competitive prices are an important factor in attracting cooperation, which can make us stand out among numerous choices.
- Response Speed: Timely responses to customer needs and questions demonstrate our high regard for customers, which is crucial in the cooperation process.
- Eagerness for Continuous Improvement: The proactive pursuit of continuous improvement in the cooperation process can enhance customers' confidence in long - term cooperation.
- Emergency Support: In the face of emergencies, a good cooperative relationship can ensure timely and effective support for customers, reflecting the reliability of cooperation.
- Sharing of Beneficial Ideas: A willingness to share ideas that may be beneficial to customers can further deepen the depth of cooperation between the two sides and achieve mutual benefit and win - win results.
Hanis Farhana's feedback has clarified the core concerns of customers when choosing partners for us. This not only helps us understand the impact of our performance in these aspects on customer decisions but also provides a clear direction for us to continuously optimize products and services in the future. Guided by these dimensions, we will continuously enhance our own advantages and strive to win the deep - seated trust and long - term stable cooperation of more customers.